Volkswagen Passenger Cars India has announced the opening of a new cutting-edge customer service centre on Arcot Road in Chennai. Mr. Sharath Vijayaraghavan, Executive Director, Sundaram Motors, will lead the operation of the new 36,980 square foot facility.
With the opening of the new service facility, the brand has increased its presence in the Southern market to 22 sales and 16 service touchpoints in Tamil Nadu and Pondicherry. The new touchpoint is accompanied by Volkswagen India’s new brand design language, which represents a modern, humane, digitalized, vibrant, and approachable customer experience.
The new facility has 21 bays and over 54 service personnel who are trained and equipped to provide preventive maintenance, general repairs, body and paint services that will provide customers with a worry-free ownership experience.
Volkswagen India today has a strong network comprising of 152 sales and 120 service touchpoints across 114 cities.
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